Transparency First: NWMLS Votes to NOT opt in to the NAR Lawsuit Settlement

As promised, here is the latest update regarding the $418 Million NAR Lawsuit Settlement and how it will affect real estate operations in WA State. As the deadline to opt in to the NAR Lawsuit Settlement approaches, the Northwest Multiple Listing Service (NWMLS) announced last week that they have voted to NOT opt-in to the settlement.

The NWMLS is a member-owned organization that serves over 35,000 brokers in WA State where 26 of the 39 counties in WA, including Snohomish, King, Skagit, Kitsap, Whatcom, and Pierce counties share their listings. Unlike many MLSs across the country, the NWMLS is not owned by the National Association of Realtors (NAR), giving them a choice to opt in to the lawsuit settlement which would require payment and adhering to specific business practices. With transparency a proven cornerstone of their mission, the NWMLS felt secure and confident in the structure and processes they have in place. Their intent has always been to elevate consumer protection and provide an open and fair marketplace, which led to the decision to not opt in to the settlement agreement.

Besides payment, there are 4 major mandates resulting from the settlement agreement that NAR-owned MLSs and non-NAR MLSs that opt in will be required to adapt to in August 2024.

1. The requirement to provide Buyer Brokerage Compensation (BBC) in all listings will be removed.
2. Brokers will be required to enter into a written Buyer Agency Agreement (BAA) with Buyers which clearly outlines compensation before rendering Buyer Brokerage Services.
3. Listing Agreements will de-couple the listing brokerage compensation from the buyer brokerage compensation, outlining clear and separate offerings of compensation for each side of a transaction.
4. MLSs will be prohibited from publishing offers of buyer brokerage compensation.

The majority of the requirements mandated by the settlement had already been established by the NWMLS. In 2019, the NWMLS removed the BBC requirement and started to syndicate the published BBCs to third-party sites, such as Zillow, for full consumer transparency. In 2022, the listing agreement was amended to reflect de-coupled compensation and the BBC was added to the front page of the Purchase and Sale Agreement (PSA). In Jan 2024, WA State law was put into place requiring all brokers to enter into BAAs, which are called Buyer Brokerage Service Agreements (BBSAs) in WA. This legislative change was enacted with support from the NWMLS who advocated for the new laws and they re-built their forms to support this elevated level of transparency.

The NWMLS was able to choose to opt in, which would require payment towards the settlement and adhering to the fourth process change of removing published BBC from listings on the database. Due to the NWMLS’s historical innovation and leadership surrounding representation, compensation, and transparency, which has been an example for the rest of the country, they voted to not opt-in. In fact, they concluded that not publishing an offered BBC, whether the offering is zero, a flat rate, or a percentage, would reduce consumer transparency.

Further, not publishing what a seller is offering or not offering, could lead to deceptive practices that could harm consumers. The NWMLS shared this in their press release announcing their decision.

“NWMLS will not “opt-in” to NAR’s proposed settlement agreement. NWMLS’s rules and forms, together with the revised Agency Law, provide for consumer-friendly brokerage relationships. Sellers negotiate how much to compensate the listing firm and decide whether to offer to contribute toward the buyer’s broker compensation and the amount of any such offer. Buyers agree how much to pay their own brokers at the outset of their relationship, and can then negotiate for the seller to help cover that cost as part of the purchase. 

NAR’s proposed settlement agreement largely duplicates the rules and practices in place in NWMLS’s service area for several years – with one notable exception. The settlement agreement eliminates compensation transparency for buyers and restrains sellers’ choice by prohibiting sellers from making offers of compensation through the MLS. Instead, the settlement agreement allows for offers of compensation “off MLS”, where that information is hard to find and not available to all buyers and brokers. That change is a step in the wrong direction and is detrimental to consumers and brokers alike.

NWMLS strives to provide consumers with all relevant information about a listed property to promote efficiency, competition, and an open and free market. NWMLS’s rules and forms broaden, not limit, consumer choice and do not favor any brokerage service model or compensation structure. NWMLS allows the market to operate unimpeded by MLS rules.

NAR’s removal of compensation transparency from the MLS pushes consumers and brokers to make secret deals “off-MLS”, inviting deceptive practices, discrimination, and unfair housing. Depriving buyers of information about the transaction risks harming buyers, especially those buyers who are already disadvantaged, including first-time home buyers and members of protected classes. Of course, prohibiting offers of compensation in the MLS also unnecessarily restrains the seller’s choice and absolute right to offer compensation to a brokerage firm representing the buyer.”

As I move forward in my business practices and adhere to the NWMLS leadership, I am proud to be a broker in WA State. Our corner of the world has put great thought, effort, and execution towards elevating the consumer experience in a real estate transaction. We have navigated changes, tackled open communication head-on, and strive to bring value to the consumer at every turn. This lawsuit has created a lot of noise and confusion; it is important to understand how WA stands out from the rest of the nation.

As headlines soar and the media bends the narrative, you can count on me to help keep you informed so you can accurately grasp how the progression of the industry affects you. I am happy to report that how we are conducting business here will be in line with the innovation that the NWMLS already has in place. We will watch the rest of the country catch up and proudly lead that charge. Stepping out in front seemed bold at first, and has proven to be the right course of action. Due to the insightful, considerate, and thoughtful guidance of the NWMLS, we will continue to prioritize full transparency and be able to focus on providing the best service possible for our clients.

If you have any additional questions or want to discuss this topic, please reach out. It is always my goal to help keep my clients well-informed and empower strong decisions. Here’s to moving forward with excellent practices in place to help consumers safely and securely buy and sell property.

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The weather is FINALLY improving! I just had to share with you the fun morning I had the other day with my niece, Brooke and her dog…the infamous Bernese Mountain dog, Duke…and special guest…my dad! The weather was just right, and I thought…there’s no way I’m going to convince my niece to get out of bed and come over in the morning to go walk Green Lake. Not only was she the one who wanted to go early, when talking to my dad, he said he wanted to meet us for coffee and a light breakfast before we headed to the lake. The three of us went to Retreat at Green Lake, had a delicious coffee and a few bites and great conversations. We tried to have conversations…the ever-popular Duke was a fan favorite and between people wanting to pet him and more wanting to know all about him, we had a great mixture of conversations with each other and conversations with new friends. Brooke and I made it around the lake, got in some great conversations just between Aunt and Niece and made our way back to my house to make the most out of the rest of the day. Having that time with anyone in my family is always a treat but having that one on one time with my girl is one of my absolute favorite things to do!

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One of my favorite things to brag about is when my clients are so satisfied with what we’ve done as a team to either buy a home, sell a home or a combination of the two that they share with their friends and loved ones the success story and encourage them to work with me when making their next move. I have some clients who I literally met one day because they were referred to me by a local law firm…we talked on the phone once, I spotted a place before I even had the chance to meet with them in person and we looked that day, wrote and offer and the rest is history. Through that fast and powerful journey, we became fast friends and now check in with each other often as their primary residence is on the East Coast, this one we found for them is what I like to call their “Pied-à-terre”. 😊

Skip ahead to this month, these clients are local business owners, and they have employees who have worked for them for 20+ years. It’s abundantly obvious that they take care of their employees and treat them as family. So, when one said he was ready to buy his first home, they introduced him to me and now we’re looking for my new friend’s first place to call home! I’m so excited for him, this is a big moment and I have every intention of making it an enjoyable one for him.

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Are you looking for an opportunity to give back to your Neighbors in Need? In tandem with our annual Windermere Community Service Day, and aligning with our passion to help alleviate food insecurity within our communities, we are holding a Summer Food Drive through Friday, August 16th. Everything we collect will go to the Volunteers of America of Western WA who will responsibly distribute these funds across their network of food banks.
Click here to donate  or drop your non-perishable food donations at my office.

To kick off the food drive, my office spent our annual Community Service Day last Friday with the Snohomish Garden Club tilling soil, weeding, staking beds, planting, and labeling a half-acre of produce! The Garden Club will harvest this half-acre, which will yield close to 10,000 pounds of fresh produce to be donated to VOA food banks in Snohomish County over the summer and fall. The combination of your donations and the bounty from the garden will make an impact; thank you for considering.

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Susie is amazing, start to finish. Our parents had lived in their home for fifty three years, so to say that it was a challenge to get all of the parts moving is a bit of an understatement. From having all of the necessary resources already available definitely was so helpful. There were a few ‘hiccups’ on the way that were completely out of her control. If I were her I would have walked away, not Susie. She is thorough, resilient and extremely ‘hands on’. Shawna her assistant is also amazing! Before you choose an agent I would recommend talking with Susie, you will not regret it.
– Cheryl Brock, Seller